16 April
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Reasons for automatic migration failure
Disk quota
Each 10Web Hosting Platform plan includes a set amount of SSD disk space, allowing website migrations up to 5x the plan limit. If your website exceeds this maximum, the migration will fail.
Solution: Before migrating, ensure your website size is within the allowed limit or upgrade to a higher-tier plan with more SSD storage if needed.
Note:
You will be charged $2 for each additional 5GB of storage used beyond your plan limit.
That's all very well for 10Web and expert clients.
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9 Apr 2026, 21:09
to 10Web
The new website of 8 April is unacceptable.
No response as at 16 April. I repeat: more than several times I request help from an agent.
The new website of 8 April is unacceptable
1
Such items are rare in the course of the operation.
2
When 10Web AI reaches a decion to make an extra charge, it should inform the client immediately. The client cannot keep going back to the statement to see what the latest shovelful has been taken.
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